Covid-19 Update


Covid-19 is affecting everyone and we’re working hard to prioritise emergencies and put the needs of our most vulnerable customers first.


Please only call us if you are facing an emergency situation.


It's a difficult time for everyone and we are focused on helping vulnerable customers and dealing with emergencies.


In line with government guidance, we're taking steps to minimise non-essential contact.


That means we’ll be cancelling all routine appointments – such as annual service visits – for all customers to limit the potential exposure to coronavirus. We will continue to deal with emergencies on a priority basis, looking after the needs of our most vulnerable customers first.

So that everyone knows where they stand, we'll confirm all cancellations either by text, telephone call or email.


We will also stop taking any new non-emergency bookings for now. We'll update this information as and when government guidance changes.

Our engineers can still help you if you have an emergency. But please let us know if you think you could be at risk of Covid-19 or are self-isolating so we can take proper safety precautions to protect both you and our engineers. Call us and we’ll find a way to help.

You'll be able to rebook later – but we can’t say when for sure right now as the coronavirus situation changes on a daily basis.


When you book an emergency engineer appointment we'll ask you if:


• You or anyone in your home has been diagnosed with Covid-19

• You or anyone in your home is self-isolating

• Anyone in your home is at higher risk – i.e. over 70, diabetic etc


If you answer 'yes' to any of these questions, we'll work with you to assess your need for an engineer visit before deciding what to do next.


Please let us know if anything has changed since you booked.


When an engineer does visit a customer's home, they'll take additional precautions – including hand-washing – before, during and after the appointment. They'll protect you and your family members by keeping a safe distance at all times – and we ask you to do the same.



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Why choose us

K R Savidge Plumbing & Heating Ltd provide professional gas boiler replacement and central heating installations throughout the Surrey & Sussex area. We also cater to all domestic and business client's central heating systems, gas services and plumbing requirements.

A family run business, with over 20 years' experience, we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation is built upon the sound principle of listening to our customers, providing honest & friendly advice, pride and attention to detail in our work and excellent customer service.

We offer you the highest quality workmanship and services for:

  • Boiler installations
  • Boiler replacements
  • Boiler servicing & repairs
  • Central heating installations
  • Gas safety inspections
  • Landlord safety certificates
  • Powerflushing
  • Underfloor heating

For further information or if you need an estimate please
contact us.


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